Monday 18 July 2016

Monday 18 July 2016 2:21pm

Thousands of British Airways cabin crew to vote on industrial action after "performance" scheme is introduced, according to Unite

James Nickerson
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BA Cabin Crew To Strike As Talks Collapse
Unite said a consultative ballot has already shown that 94 per cent supported some form of industrial action (Source: Getty)
Thousands of British Airways staff are to vote on whether to take industrial action after a "performance" scheme was introduced, according to the UK's biggest union.
Unite said that around 8,800 cabin crew will vote on whether to take strike action over what it calls a new "bureaucratic" performance scheme that has led to fears over job losses.
Members of the British Airlines Stewards and Stewardesses Association (BASSA), a section of Unite, will be voting for industrial action short of a strike in a bid to get management to suspend the introduction of the Dashboard Performance Management scheme.
Unite said that in its current form this new Dashboard system means, as an employee, "you are constantly given red, green, and possibly amber based on a never ending ‘continual improvement’ score which, we believe, eventually year-on-year will become impossible to achieve."
In turn, that would give the BA management an excuse to get rid of dedicated long serving staff.
A consultative ballot has already shown that 94 per cent of BASSA members supported some form of industrial action.
The ballot for the Eurofleet and Worldwide Fleet cabin crew, based at Heathrow airport, will open on Thursday and will close on 17 August.
Unite regional officer Matt Smith said: "A perfectly adequate performance management policy already exists. Our members have already overwhelmingly indicated they want this Dashboard system suspended until their worst fears have been allayed through meaningful consultation, with guarantees over job security.
"Quite frankly, this is an out of control human resources fantasy project and it is no surprise employees are pushing back against its ill-thought out introduction."
A BA spokesperson said: "Since launching our performance management tool for senior cabin crew we have listened to and acted on feedback from colleagues.
"We remain open to further discussion to ensure that it continues to help our crew deliver consistently outstanding service to our customers.
"We've introduced a new system which includes feedback from customers about how they are looked after on board. This sort of feedback is common in all industries. The system enables us to commend cabin crew who perform well and support those that need to improve so that we ensure our customers get the very highest standards of service."
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Monday 11 July 2016

BA BELT 'STRIKE' Cabin crews threaten walkout in ‘buckle up’ row

British Airways flight attendants are threatening action in a row over carrying on working after seat belts lights come on
EXCLUSIVE
BY STEVEN MOYES
 
9th July 2016, 1:10 am
BRITISH Airways cabin crew are threatening unofficial strike action in a row over carrying on working after seat belts lights come on.
They are expected to carry on duties when the “buckle-up” sign lights up for passengers.
BA Cabin Crew
BBC
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British Airways flight attendants are threatening to stop work unless clear guidelines are set regarding working when the seat belt light is on
But many are furious after a stewardess was injured during turbulence and then lost her case against BA.
It is believed she was not covered by insurance because she was not strapped in.
Crew want assurances from their BASSA union and BA.
Cabin Crew
GETTY IMAGES
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One flight attendant was injured during turbulence, but lost her case against BA, rumoured to be because insurance would not cover her since she wasn’t strapped in
One steward said: “We should stop all services and sit down until the sign goes off.
“That will focus the minds of management when nothing gets done.”
Another said: “We need clear guidelines on this.
“When it comes to court cases we always lose.
“BA has hidden behind ‘If you feel it’s safe to carry on working during turbulence, do so’ for too long.”
British Airways
PA:PRESS ASSOCIATION
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British Airways claim to offer their cabin crew extensive insurance, but refused to go into detail about what is covered
A third said: “Who covers staff insurance if we are injured during the safety demo, when we are securing the cabin, or taxi-ing to the runway?”

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BASSA yesterday responded in an email after saying staff had submitted many questions.
The union said if crew feel unsafe they should “use judgement and experience to assess the conditions”.
BA said it offered extensive insurance cover and support to crew but refused to go into details.
A spokeswoman said: “Crew safety is always a priority.
“Injuries are extremely rare.”
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Saturday 9 July 2016

HA HA HA HA HA HA HA H!!!

British Airways plane completes 6,000 mile 'flight to nowhere' from Heathrow after u-turn due to minor fault

717
baplane0807a2.jpg
Passengers endured a nightmare 'flight to nowhere' British Airways
British Airways passengers were forced to endure a nightmare 6,000-mile "flight to nowhere" after it set off from Heathrow – only to land back at the London airport 12 hours later.
The BA jet turned back due to a “minor technical fault” after it had already reached the halfway point on its journey to Tokyo.
The plane set off at noon on Thursday and landed back in Heathrow at midnight – an hour after it was due to touch down in Japan.
Those on board included a member of dance music duo Gorgon City, who was forced to pull out of a gig in the city.
READ MORE

British Airways check-in glitch sparks mayhem for airline passengers

He tweeted: “Sorry but due to @British_Airways flight being redirected home I won't be with you tonight Tokyo. Kye is on his way tho. Matt ”
Another passenger, Scott Eaton, tweeted: “Easily #worstflightever London-Tokyo 12 hrs flying but landed where we started! Wrong flight plan. @British_Airways.”
It had been flying over northern Siberia when it turned around and headed back to London, where passengers were given hotel rooms before taking another flight today.
Mr Eaton added this morning: “It's going to be like groundhog day sitting in the same seat, next to the same people for a redo of the flight today.”
BA could be hit with a bill of up to £300,000, according to the Independent, as it is expected to pay hundreds of pounds as compensation to the passengers on board and those in Japan who were due to catch the plane’s return flight.
The incident happened on the same day that BA passengers at Heathrow faced huge check-in delays after a computer glitch.
A spokesman for BA told the Independent that a "minor technical fault" was to blame for the return to Heathrow.
In a statement, the airline said: "Our pilot returned to Heathrow after a routing change by air traffic control significantly lengthened the flight time. 
"We are sorry for the delay to our customers' journeys.
"We looked after our customers in hotels overnight and they are now on their way to Tokyo."
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