Wednesday 27 June 2018

BA not even in top 20 airlines

JACDEC Airline Safety Ranking 2018

This year’s JACDEC Airline Safety Ranking marks a paradigm shift. It now compares the largest 100 airlines by their key safety parameters, displacing the older list of 60 airlines. The complete list together with a comprehensive safety analysis of the past year will be available in the February 2018 issue of the German aviation magazine Aero International. (available in German language only)

Just some key factors that are highlighting our new Risk-Index.

The Ranking covers 100 instead of 60 airlines.
The calculation parameters were substantially broadened from 9 to 33 influential factors.
We now take systemic risk factors into account.
We revised our time-weighting factor (EMA) allowing a more realistic approach to lessen the influence of past accidents/incidents.

The new JACDEC Risk-Index covers now more than 30 parameters.

Read our full guide of explanations about the new Safety Index HERE.

We must emphasize this new JACDEC Safety Ranking is based on an absolute new foundation that forbids any comparison to former rankings. We therefore removed all the older Safety Rankings from our website to avoid any misunderstandings.

Again we strongly recommend that the current safety state of each airline is expressed best by the Risk-Index and not by the ranking number.

To dispel a common misconception about the JACDEC Safety Ranking: this list is not about the 100 safest airlines, it comprises the 100 largest airlines measured by their revenue passenger performance in RPK’s.

Get the entire JACDEC Safety Ranking of all the largest 100 Airlines here.

For a small handling fee of 8.50 EUR you will get the full list of all 100 airlines.

The list will be delivered to you via e-mail about 24 hours after your order is received.
You may order by clicking the button to the left.

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JACDEC AIRLINE SAFETY RANKING 2018

TOP 20 Airlines

RANK	AIRLINE	CODECS	COUNTRY	NEW RISK- INDEX	ORDER
				2018
1	Emirates	UAE	United Arab Emirates	93,61 %	REPORT
2	Norwegian AS	NAX	Norway	93.26 %	REPORT
3	Virgin Atlantic AW	VIR	United Kingdom	92,87 %	REPORT
4	KLM	KLM	Netherlands	92,77 %	REPORT
5	EasyJet	EZY	United Kingdom	92,75 %	REPORT
6	Finnair	FIN	Finland	92,67 %	REPORT
7	Etihad Airways	ETD	United Arab Emirates	92,56 %	REPORT
8	Spirit Airlines	NKS	USA	92,18 %	REPORT
9	Jetstar Airways	JST	Australia	92,12 %	REPORT
10	Air Arabia	ABY	United Arab Emirates	92,09 %	REPORT
11	Vueling Airlines	VLG	Spain	92,02 %	REPORT
12	Cathay Pacific AW	CPA	Hong Kong	91,88 %	REPORT
13	EL AL	ELY	Israel	91,84 %	REPORT
14	Singapore Airlines	SIA	Singapore	91,78 %	REPORT
15	EVA Air	EVA	Taiwan	91,55 %	REPORT
16	Eurowings	EWG	Germany	91,41 %	REPORT
17	jetBlue Airways	JBU	USA	91,40 %	REPORT
18	Capital Airlines	CBJ	China	91,36 %	REPORT
19	Oman Air	OMA	Oman	91,28 %	REPORT
20	Air Canada	ACA	Canada	91,20 %	REPORT

The full ranking together with a summarized safety review of 2016 will be published in issue 2 / 2018 on January 23nd.

Wednesday 20 June 2018

BA CHEAP FLIGHTS NOT HONOURED!!!

British Airways cancels 2,000 'incorrectly' cheap tickets

british Airways plane — Image captionBritish Airways has apologised and offered full refunds for the error

More than 2,000 British Airways passengers have had their tickets cancelled because the prices were too cheap, a travel agent has said.

Travel Up chief Ali Shah said he believes another five agencies also sold tickets through the airline's mistake.

BA has apologised for the error on flights to Tel Aviv and Dubai but refused to say how many were affected.

Customers said they were angry their tickets are not being honoured.

Mr Shah said flights normally costing more than £200 were advertised for £1 plus airport taxes, which can be several hundred pounds, between 17:45 BST on 11 June and 11:00 the following day.

The agent, who said more than 2,000 of his customers have been affected, said: "It's very cruel for the customers because they have booked these flights in good faith and expected it to be honoured.

"But I can also understand British Airways' position, it's a human error."

Mr Shah said all affected customers are being contacted and BA will provide a full refund as well as a £100 voucher.

Travel Up customer Ash Dubbay, from London, says he had booked a return flight to Tel Aviv for £195 but now has to pay about £1,000.

Mr Dubbay said he thought the tickets were cheap but "not far-fetched" and comparable with other airlines.

He said the firm should honour the flights.

Mr Dubbay said he was "annoyed and angry" and the voucher would be of "no help" as it will not cover the cost difference for new flights.

He said: "I'm very disappointed and let down by British Airways.

"If I wanted to cancel my tickets I wouldn't have been able to but it seems like they can just do what they want."

Another customer, Esther Vadia, had booked six tickets to Tel Aviv for £167 each and a seventh for her son later in the year for £195.

'Not excessively cheap'

All have been cancelled.

She says she is unable to afford to pay for other flights and although she will be refunded, she will still have to pay credit card fees for the cancelled tickets.

Ms Vadia also said she would end up losing more than £1,000 on non-refundable accommodation in Israel.

She said: "If you go to a supermarket and buy something for cheap, they cannot come after you later and say you have to give it back.

"So how can an airline do that? Besides, I don't think the tickets were so cheap as to be unbelievable."

Was BA within its rights to cancel the tickets?

by Brian Milligan, BBC personal finance reporter

Whether BA was entitled to cancel the tickets is likely to depend whether they were so cheap that the so-called mistake should have been obvious to customers.

If they were miles cheaper than comparable tickets, the company could argue that it made a "unilateral mistake" in its pricing.

But the difficulty for BA is that a quick search online reveals flights from London to Tel Aviv to be on sale for around £215. So the BA fare of £195 may not seem unusually good value.

James Daley, managing director of Fairer Finance, thinks BA may be in the wrong.

"I don't understand how, technically, they could wriggle out of it. It's their error," he said.

However, it may take a legal challenge from one of the passengers involved to fully test the law on this.

Hanna Simon, another passenger, also said she did not believe the flights were "excessively cheap".

She said she was particularly frustrated as she had corresponded with BA about add-ons to her flight and no problem had been raised by the airline.

Several people the BBC spoke to also said they had not been informed of the cancellation and only found out when they checked their online accounts.

They also said the £100 voucher was "useless" as, aside from "restrictive" terms and conditions, the flights were now costing much more than that.

Dubai landscape — Image captionFlights to Dubai were also affected by the pricing error

BA said in a statement: "Errors like this are exceptionally rare, and if they do occur, under contract law, there is no binding contract between the parties.

"We have apologised to customers and offered a gesture of goodwill."

Guy Anker, deputy editor of MoneySavingExpert.com, said BA should "do the right thing" and let the passengers "fly at the price they booked".

He said: "While this may have been a 'rare' error, it's not the passengers' error.

"They've bought these tickets in good faith at a believable price - it's not as though the tickets cost £5, which would clearly have been a glitch."

'Odd one'

Jack Sheldon, founder of Jack's Flight Club, said "fare errors" were not uncommon but in almost 70% of cases the airline would honour the tickets.

He said: "They honour it because it's bad PR to cancel tickets.

"This is an odd one. In cases where tickets are cancelled it is usually because the ticket was supposed to be say £400 but was sold for £40.

"In this case the error doesn't seem to have been that big and a typical customer could well have thought this was a genuine fare."