Thursday 28 November 2019

BA FOOD

Man was served burnt-looking cheese toastie

A British Airways passenger called his business class breakfast “disgusting” after being served a burnt-looking cheese and tomato toastie.

Charles Allen was flying on flight 208 from Miami to London Heathrow on 21 November when he was served the disappointing meal.

He posted a picture of the offending toastie to Facebook group British Airways Complaints Advice, writing: “Cabin crew agreed that it was an insult and I could get better food on Ryanair.

“The business class seats on BA are bad enough but the food now really takes the P.”

Social media users were also less than impressed with the breakfast offering.

Roger Melly commented: “I flew on ba206 on 14th and had the same burnt cheese on that for breakfast. The Business Class cabin is well below an acceptable standard. The 747s should have been mothballed years ago.”

Caroline Payne added: “If the was business class what did the poor soul at the back get?!”

British Airways says it received no complaints about the food on this particular flight, either from customers – including Mr Allen – or crew.

A spokesperson told The Independent: “We pride ourselves on the quality of the meals we offer onboard and have heavily invested in our catering, in all cabins.

“We have not received any complaints regarding the catering on this flight.”

It’s not the first time a BA customer has complained about the inflight food.

In August, a passenger complained of being served an “absolutely disgusting” breakfast on a £1,200 long-haul flight.

Sandra Arthur, from Cheltenham, Gloucestershire, was travelling from O’Hare International Airport in Chicago to London Heathrow when she was given the “soggy” bruschetta with egg and cheese.

Ms Arthur shared a picture of the unappetising meal on Facebook, which showed bits of egg scattered around some damp-looking bread, adding that many other passengers also complained.

“We could not eat this and when we complained we were offer a cold croissant,” she wrote.

“The flight attendant was extremely embarrassed but professional.”

A BA spokesperson said at the time: “We are sorry that our standards fell below our customer’s expectation on this occasion.”

BA SMOKE EVENT AGAIN!!

Terrifying: Fumes Nearly Incapacitate Both Pilots On British Airways A320

NOVEMBER 26, 2019 BY BEN (LUCKY) 19

We’ve seen an increase in fume related incidents on commercial flights. In some cases this impacts the crew, in other cases it impacts passengers, and in some cases it impacts everyone. This has led to all kinds of diversions.

Well, AvHerald has the rundown of what’s possibly the most terrifying fume related incident we’ve seen in quite a while.

This incident involves BA2676 on October 19, 2019. This was a British Airways A320 operating a flight from London Gatwick to Paphos in Cyprus.

The plane was descending through 8,000 feet to 6,000 feet when the first officer noticed an unusual odor in the cockpit (which he described as smelling like onion bajhis… yum!), and even asked the captain if he smelled it. The captain said he didn’t smell it.

Just 30 seconds later the first officer felt his arms and legs tingling and had the impression he was about to faint, so he put on his oxygen mask and set the oxygen level to 100%.

He then turned to the captain to tell him he wasn’t feeling well, but when he did, there was no response, as the captain was incapacitated. After a couple of seconds the captain reacted slowly, saying he didn’t feel well either, and he also put on his oxygen mask and turned the oxygen level to 100%.

During this period the pilots missed several calls from ATC to descend to 4,000 feet, since obviously their primary focus was making sure they could safely operate the plane.

Since both pilots had oxygen masks on they couldn’t talk to one another, so they communicated with hand signals, as the captain flew the plane while the first officer went through the checklist, operated the levers, etc.

The plane landed safely 13 minutes after the trouble started, and the crew opened the cockpit windows as soon as they landed.

The captain went to the lavatory after landing, and the first officer went into the cabin to make sure everything was okay. While everything in the cabin was alright, the flight attendant noticed how pale the first officer was, and noted that there was a strong smell of fuel when the cockpit door opened.

The pilots were hospitalized and were diagnosed with low blood oxygen saturation and fever. The pilots ended up flying back to London the next day as passengers. The plane returned to London Gatwick the next day, about 27 hours after it landed in Paphos.

The plane in question has the tail number G-GATL, and it’s 17 years old, and it first flew for ACES Colombia, then Wizz Air, and then British Airways as of 2015.

It’s also interesting to note that on October 2 the plane diverted to Athens due to smoke in the cabin, and on October 17 the plane diverted to Porto while enroute to Marrakech. The fourth flight after that was the flight that ended up having this issue.

With these kinds of incidents becoming more common, you sure have to wonder what exactly is going on. Hopefully the severity of this situation leads to a more thorough investigation.

Kudos to the pilots for being so observant and aware, or else this could have ended very differently…

Saturday 9 November 2019

BA are dangerous

British Airways passengers 'held in isolation' at Heathrow after 'incident' on flight from Budapest

Five people who had been on board the BA flight from Budapest were looked over by paramedics at Heathrow (file image) ( PA )

British Airways passengers have told how they were put in “isolation” at Heathrow following an incident on their flight.

London Ambulance Service (LAS) sent a “hazardous area” response team to the airport on Thursday evening.

Five people who had been on board flight BA867 from Budapest were looked over by paramedics, LAS said in statement.

BA said the pilot had requested a priority landing after experiencing a “technical issue”.

Passengers on the flight said were put in “isolation” by emergency services after the plane landed at about 7pm, MyLondon reported.

Geraldine Fusciardi, who was one of the passengers detained, told the news website: "We were locked in the room for about 40 minutes.

“One woman collapsed in distress just as they were letting us out. No apology.

"Five minutes after they told us it was a major incident and physically prevented people from leaving the room - including some distressed women who needed the toilet - they released us all with some vague comments about engineering issue on plane."

A London Ambulance Service spokesperson said: “We were called at 6.55pm today to reports of an incident at Heathrow Airport, Hounslow.

“We dispatched an ambulance crew, two incident response officers and our hazardous area response team (HART) to the scene.

“We assessed five people at the scene but did not take anyone to hospital.”

BA apologised to the passengers on board and said they were looked after by staff following the landing.

A BA spokesperson said: "Our aircraft requested a priority landing as a precaution after experiencing a minor technical issue.

"Our teams looked after our customers and helped get them on their way as soon as possible.

“We are sorry to our customers for the delay to their travel plans."

The Standard has approached BA and Heathrow for further comment.

My Life!!!