Brace Brace, brace brace, unfasten your seat belts and get out, stand back stand back, come this was come this way.
There is another airline i used to work for who's future does not seem to rosy, they made a loss, the profits are down, the queues in Terminal 5 are ruining future business, and staff moral is so low it must be reflected in the level of service delivered, i for one would never give BA my money...EVER!!! SO many airlines out there who deliver better levels of service without ripping you off.
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