British Airways replace in-flight meal with a fun-size chocolate bar on long haul flights
Gone is the staple sandwich before landing as hungry passengers blast the bizarre change which bosses sneaked in last month as an 'insult'
British Airways are serving up a fun-size chocolate bar instead of a meal on long-haul flights.
Hungry passengers blasted the bizarre change after penny-pinching bosses sneaked it in last month, report the Sun.
Cabin crew will still serve a meal earlier in the flight, but passengers will now be denied the staple sandwich and snack before landing.
Bosses have even given staff strict instructions to dish out just one mini chocolate bar per person.
A passenger branded the new menu an "insult" after paying £500 to fly from Heathrow to New York.
The flyer, who was in a World Traveller class seat said: "To get just a funsize chocolate bar is a joke."
And a cabin crew member confessed: "It's embarrassing. Passengers are rightly outraged."
The change has been revealed just months after BA, who has recently employed new chief executive Alex Cruz, denied planning to charge for in-flight food.
But the airline said yesterday: "After a recent review, we no longer provide the second service meal box in World Traveller on flights under seven hours."
They added: "We offer customers on all of our transatlantic flights a three course meal, bar service and snacks and on our longer transatlantic flights, including to the west coast, customers are offered an extra meal during the flight.
"We regularly review our catering to ensure we are investing where it matters most to our customers."
They are not the only airline counting the pennies.
Ryanair has also been slammed by passengers after charging for numerous services, including £15 for re-issuing a boarding pass, £45 for checking in at the airport, and £160 per passenger to change a name.
And one holidaymaker managed to dodge paying £46 for baggage on an EasyJetflight by putting on a week's worth of winter clothes - in the middle of London'sGatwick airport.
Matt Botten, 32, was travelling to Reykjavik in Iceland on Saturday with girlfriend Abigail White, 31, when they were told his hand luggage was too big for the cabin.
When he was told he would have to pay a £46 fee to check in his bag, Matt decided to spend an hour in the North Terminal's Wetherspoons donning all the clothes he had in his bag.
No comments:
Post a Comment