Do you ever have one of those days that you just feel like screaming. Today was a day like that, i was still having internet connection problems and wanted to throw my lap top through the window ( closed window) i think the sound of shattering glass would have been a wake up call.
The cooker was delivered without a galss lid, afeter many annoying telephones calls listening to dreadful music and then the 5th person i spoke to utters those words "let me put you through to someone else who will help you" and i wanted to stretch my arm down the telephone and grab them by the neck!!
The connection for the ove was not correct and i tried to email photographs to my dad, but guess what, internet not working. After calling British Gas for assistance and taking into account i pay £63.00 per month for gas assisted problems they would not help unless i was charged as i was not covered for gas cooker fitting. At this point i had no gas as i had turned it off due to the loose gas pipe in kitched waiting to be attached, this meant no heating, no hot water, no ways of cooking food, Now i would take that as an emergency!!
Ged's work colleague's son works for a gas related company ( naming no names due to moonlighting)He came to the rescue and fitted cooker and tested it, he checked metre for leaks and all was ok. A hero to the rescue.
Today is a new day, i have heating, although the "official" gas boiler check is due to be carried out between 12-6pm, the water upstairs is still warm and you can run a bath and get into it without using any cold water, the shower also keeps running hot and cold, but im not holding my breath as they have been here so many times and not really solved anything.
Don't you really hate it when you pay for a service and the company swapms you in all the good things they can do, they happily take your money but then keep taking it but are not supplying the service they had first offered. That should really be illegal!!!!!
I will name and shame these companies:-
BRITISH GAS
VIRGIN MEDIA
CURRYS ELECTRICALS
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